Privacy Policy

Welcome to Fresh Gardenly! At Fresh Gardenly Store (“we,” “us,” “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website fresh-gardenly.com.

We cater to gardening enthusiasts across the globe who share a passion for creating beautiful outdoor spaces. Our collection of quality garden products, from Automatic Watering Kits to elegant Buddha Statues, is carefully selected for those who value both function and aesthetics in their gardens.

1. Information We Collect

To provide you with a seamless shopping experience, we collect the following types of information:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, and payment details.
• Transaction Information: Details about the products you purchase, including items like Garden Benches, Animal Ornaments, or Cold Frames.
• Technical Information: We automatically collect your IP address, browser type, device information, and pages you visit on our site.
• Communication Data: Any correspondence you have with us via email at [email protected].

2. How We Use Your Information

We use your information for the following purposes:

• To process your orders and deliver your gardening products worldwide (excluding Asia and certain remote areas).
• To provide customer support and respond to your inquiries about our products.
• To improve our website and product offerings based on your browsing preferences.
• To send you relevant marketing communications about new products like Cherubs & Fairies or Automatic Watering systems, where you have consented to receive them.
• To prevent fraud and ensure the security of our website and payment systems.

3. Data Sharing and Disclosure

We value your trust and only share your information with:

• Payment Processors: We share necessary transaction details with secure payment providers like PayPal and card processors to complete your purchases.
• Shipping Partners: We provide your name and delivery address to reputable courier services to deliver your orders.
• Legal Requirements: We may disclose information if required by law or to protect our rights and the safety of our customers.

We never sell your personal data to third parties for marketing purposes.

4. Data Storage and Security

Your data is stored securely on servers located within the European Union. We implement appropriate technical and organizational measures, including SSL encryption, to protect your personal information against unauthorized access, alteration, or destruction.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for legal and accounting requirements.

5. Your Rights

As our valued customer, you have the right to:

• Access and receive a copy of your personal data.
• Correct any inaccurate or incomplete information we hold about you.
• Request deletion of your personal data, subject to certain legal obligations.
• Object to or restrict the processing of your data in specific circumstances.
• Withdraw consent for marketing communications at any time.
• Data portability, allowing you to obtain and reuse your data across different services.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These help us remember your preferences, analyze site traffic, and personalize content related to your gardening interests.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated “Last Updated” date.

Thank you for trusting Fresh Gardenly with your gardening needs and your personal information.

Happy Gardening!
The Fresh Gardenly Team